Shipping policy

Little Rex – Shipping Policy

Thank you for choosing Little Rex. We take pride in delivering high-quality products that are carefully inspected before they leave our facility.

Order Processing

Every order is carefully prepared and inspected before shipment.

Processing Time:

3–7 business days

During holidays, promotions, or periods of high order volume, processing times may be extended.

Orders are processed Monday through Friday, excluding major holidays.

Shipping Times

After your order has been shipped, estimated delivery times are:

United States

3–7 business days

International

7–21 business days

Shipping estimates are not guaranteed and may vary due to carrier performance, weather, holidays, customs processing, or other circumstances beyond our control.

Total Delivery Time

Total delivery time includes both processing and shipping.

Example:

  • 5 business days for processing
  • 5 business days for shipping

Estimated delivery: approximately 10 business days.

Tracking Information

Once your order ships, you'll receive a tracking number by email.

Please allow 24–48 hours for tracking information to update after shipment.

If you have not received tracking information within 7 business days of placing your order, please contact us.

Email: NueroBusiness@gmail.com

Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

Little Rex is not responsible for:

  • Incorrect or incomplete shipping addresses
  • Packages delivered to the address provided during checkout

If an order is returned due to an address error, additional shipping charges may be required to resend the package.

Lost, Stolen, or Delayed Packages

Little Rex is not responsible for packages marked as delivered by the shipping carrier.

If your package shows as delivered but cannot be located, we recommend:

  • Checking around your delivery location
  • Asking household members or neighbors
  • Contacting the shipping carrier directly

If your package appears to be lost while in transit, please contact us and we'll gladly assist with the investigation.

Shipping Delays

Occasionally, shipping delays may occur due to:

  • Severe weather
  • High holiday shipping volume
  • Carrier operational delays
  • Natural disasters
  • Other events beyond our control

While we'll always do our best to help, Little Rex cannot guarantee carrier delivery dates.

International Orders

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • Government fees

These charges are determined by your destination country and are not controlled by Little Rex.

International shipments may also experience customs-related delays.

Order Changes & Cancellations

Because orders are processed quickly, requests to change or cancel an order should be submitted as soon as possible.

We'll do our best to accommodate your request before processing begins, but changes and cancellations cannot be guaranteed once your order has entered processing.

Contact Us

For shipping questions or assistance with your order, please contact:

Email: NueroBusiness@gmail.com

Please include:

  • Order number
  • Tracking number (if available)
  • Description of the issue

Typical response time: 24–48 business hours.

Our Commitment

At Little Rex, we're committed to providing quality products and excellent customer service. Every order is carefully inspected before shipment, and we work hard to ensure it arrives safely and ready to enjoy.

Thank you for choosing Little Rex. We truly appreciate your support.